Privacy Policy

Last Updated 21/05/2022

Pet Portraits by Lisa takes the collection of your personal information very seriously. Therefore, this page informs you as to how your data is collected and used.  Personal information is never knowingly collected by persons under the age of 13.

What information is collected by Pet Portraits by Lisa

Your name and email address may be collected when you choose to contact me through my website. Only I, (Lisa Wheeler), the owner of Pet Portraits by Lisa, will see this information and it is only used to contact you, the client, about questions or queries regarding a current or future commission.

Your name, home address, email address and telephone number are collected by Pet Portraits by Lisa for shipping purposes and given to Royal Mail/Parcel force for delivery purposes only. These details are only used for the purpose of shipping your commissioned artwork to you. For information on how Parcel force use your personal data I would advise looking at their own privacy document.

How your information is collected

Your information is only collected once you, the client, have emailed me directly at info@petportraitsbylisa.co.uk. Your phone number will be collected by me if you contact me via telephone, but this will never be stored or shared to any third party and will only be used to contact you regarding your commissioned portrait.

Your personal information is never collected by Pet Portraits by Lisa unless you have provided it.

How your information is stored

Your name, email address, delivery address and telephone number will be stored by Pet Portraits by Lisa while your commission is being carried out and upon completion of your order, Pet Portraits by Lisa will continue to hold this information for a maximum of 5 years whereby it will then be destroyed. This also applies to invoices/receipts that are issued upon receipt of deposit monies or payments at completion. Both hardcopy and electronic copies will be held for a maximum of 5 years, to be destroyed thereafter.